# Strategy & Operations, Infrastructure at Stripe

_Remote · Unspecified · Listed 2026-09-14 · Source: RemoteDevWork_

- Location: Remote US

## Apply

Original listing: https://stripe.com/jobs/search?gh_jid=8171095
On RemoteDevWork: https://remotedevwork.com/jobs/5594/strategy-operations-infrastructure

## Description

**Who we are**
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### **About Stripe**

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

### **About the team**

The Strategy &amp; Operations (S&amp;O) team for Infra is responsible for enabling the continued rapid growth and operational excellence of one of Stripe's most strategic areas - the infrastructure group. This role sits at the intersection of product, engineering, strategy, finance, data, GTM and day-to-day execution, ensuring the infra organization is well-informed, running efficiently and poised to deliver on the future product needs.

As a key member of this team, you will tackle a diverse array of challenges that underpin Stripe’s technical foundations which will span system scalability, platform reliability, and efficiency. You will provide the analytical rigor and operational pragmatism necessary to scale **Stripe’s infrastructure** in a way that is both technically resilient and fiscally sustainable. Operating with a high degree of autonomy, you will lead critical strategic projects, translate complex system performance and capacity trends into actionable infrastructure requirements, and drive the high-stakes architectural and resource decisions necessary for Stripe’s long-term growth.

The Infrastructure Strategy &amp; Operations team is a vital partner to Stripe’s engineering leadership and the Office of the CPTO, focused on three core pillars:
- **Setting and Driving the Engineering Agenda:** We design the organizational structures and operating models that enable our infrastructure to scale ahead of the business. We lead critical technical governance forums and synthesize system-level health metrics such as **utilization, latency, and fleet reliability** into strategic insights for senior leadership.
- **Strategic Capacity &amp; Infrastructure Planning:** We deliver objective, data-driven strategies for our platform roadmap. By modeling **future infrastructure needs** against business growth forecasts, we ensure our global hardware and software investments are proactive rather than reactive, bridging the gap between deep engineering requirements and financial reality.
- **Program/Process Incubation:** We add structure and clarity to ambiguous problems, leading and influencing large cross-functional teams to stand up and define new programs and processes that simplify how we run the business. We lead cross-functional initiatives to stand up new programs focused on infrastructure efficiency and resource optimization without compromising developer velocity.

**What you’ll do**
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### **Responsibilities**
- Partner with Infrastructure leadership to define the long-term strategic vision and build the annual operating plans, ensuring alignment with Stripe's overall company strategy.
- Maintain a pulse on the financial health/cost of Infrastructure including relevant trends, and proactively surface areas of concern or opportunity.
- Build and own models for in-depth analyses &amp; benchmark key metrics to help inform our overall strategy and make the right growth decisions for Infrastructure.
- Obsess over our top infrastructure efficiency metrics, helping to surface, track, and drive initiatives that will move the needle.
- Support cross-functional execution across priority projects, ensuring alignment between teams (e.g., product, engineering, marketing, sales, support).
- Design and implement operational systems and processes (e.g., reporting dashboards, planning forums, decision-making workflows) that help the infrastructure group scale efficiently.

**Who you are**
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We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

### **Minimum requirements**
- 12+ years of experience in strategy &amp; operations, data science, finance, product management, or similar roles at technology companies
- Experience working in highly cross functional settings, and in a role that spans strategy, analysis, and operations in a fast-paced environment
- Critical and first principles thinking (e.g., ability to question how we are working rather than simply executing), and the ability to zoom out to the most important questions
- Passion for digging deep into data and problem solving
- Experience in data analytics with demonstrated ability in navigating large data sets and/or SQL
- Excellent written and verbal communication with the the ability to speak to leaders across different teams, such as partnerships, product, engineering, and sales
- Demonstrated ability to thrive in influence without authority environments
- Good balance of business and technical acumen
- An ability to execute with minimal guidance, and in contexts with a high degree of ambiguity

### **Preferred qualifications**
- Previous experience in Infrastructure strategy (e.g., Compute, Storage, Networking, IT, Security or Developer Platforms), the Payments ecosystem, or high-scale Fintech is highly preferred.
- Proven ability to facilitate large-scale technical forums and planning sessions, maintaining a focus on measurable goals, infrastructure SLAs, and ROI-driven outcomes.
- Experience driving creative solutions for capacity and efficiency bottlenecks, with a track record of effectively influencing the roadmaps of cross-functional engineering and product teams.
