# Director, Product (physical) (f/m/x) at HelloFresh _Hybrid · Unspecified · Listed 2026-08-20 · Source: RemoteDevWork_ - Location: Amsterdam, North Holland, Netherlands ## Apply Original listing: https://careers.hellofresh.com/global/en/job/8141268?gh_jid=8141268 On RemoteDevWork: https://remotedevwork.com/jobs/6474/director-product-physical-fmx ## Description **Reporting Relationships** - **Primary Manager:** COO and Co-MD - **Dotted Line:** CMO and Co-MD - **Direct Reports:** ~10 people spanning Culinary, Product Innovation, Product Strategy, Product Operations, and Product Analytics **The Opportunity** ------------------- Factor is a healthy, ready-to-heat meal delivery service that has built a category-defining business in the US and Canada. Now we're building **Factor in Europe** — and although we have strong blueprints from North America, we have the opportunity to leverage the very rich multi-cultural environment in Europe to tailor both our physical and digital products to five different markets. As our **Director, Product**, you will own the full product vision and execution for Factor Europe. You will lead a multi-layered team of ~10 people, sit on the Factor Europe leadership team, and maintain a close dotted-line relationship with our CMO to ensure product and marketing move as one. This is a rare kind of role: senior strategic ownership and real infrastructure, with the pace and ambition of an early-stage scale up. If you are a visionary builder who leads with curiosity, earns conviction through data, and holds your team to the same high standard you hold yourself — we'd love to hear from you. **What You'll Do** ------------------ 1. **Lead and Develop a High-Performance Product Team** - Build, inspire, and manage a multi-disciplinary team — setting a clear vision, establishing the operating rhythms that allow the team to move fast, and investing in the people who will drive Factor Europe's next chapter. 1. **Own and Challenge the Product Vision** - Define a clear and compelling vision for what Factor's physical product must become in Europe — grounded in customer insight, commercially rigorous, and differentiated enough to win. Develop a deep, independent point of view on where the North American model translates and where European markets demand something different. - Push the team and the business to think beyond the current roadmap — challenging assumptions, interrogating trade-offs, and ensuring we are always working on the highest-leverage version of the product. - Act as the liaison to our global Digital Product team — representing Factor Europe's priorities in the feature roadmap and collaborating on shared global initiatives that benefit the wider business. 1. **Drive Customer Retention and Commercial Performance** - Own customer retention levers as your north star. Build a rigorous, evidence-based view of what drives it and rally the team around interventions that move the needle. - Make product decisions with full awareness of their P&L implications. Take calculated risks, track outcomes honestly, and move quickly to learn and adjust when bets don't pay off. 1. **Build for Multiple European Markets** - Lead our effort to find product-market fit across five distinct markets — understanding how consumer preferences vary by culture, and building a proposition that resonates locally while scaling efficiently. - Share learnings across geographies and partner with peers across the HelloFresh Group to continuously raise the bar. - Support new channel strategies, understanding and adapting products for different customer bases. 1. **Align Product and Marketing Strategy** - Work closely with the brand & marketing team to ensure product roadmap and marketing strategies are fully synchronised — so what we build, how we talk about it, and how we sell it form one coherent proposition. - Act as the product voice on the leadership team, articulating a compelling vision for where the product needs to go and why. **Who You Are** --------------- - **A visionary leader who executes.** You set a compelling direction, bring your team with you, and roll up your sleeves to make it happen. - **Customer-obsessed and analytically rigorous.** Sharp instincts backed by disciplined discovery. Comfortable querying your own data and stress-testing assumptions. - **Commercially minded.** You understand how product decisions flow through to the P&L — and hold yourself accountable to outcomes, not just outputs. - **A cross-functional influencer.** You build trust quickly, drive execution through others, and get the right priorities onto other teams' roadmaps. - **Internationally curious.** You find the complexity of building for multiple European cultures energising, and you seek out the nuances that matter. - **An exceptional communicator.** You write and present with clarity and conviction — from strategy narratives to leadership updates to product briefs. - **Food and/or nutrition obsessed!** **Requirements** ---------------- - **Experience:** 8–10+ years in Product, Strategy, or a closely related commercial leadership role; 3+ years managing multi-disciplinary teams. - **Technical toolkit:** Advanced Excel/Google Sheets; AI proficiency and curiosity required. - **Strong preference for:** ○ Experience in D2C subscription businesses — retention, lifecycle, and recurring revenue models. ○ Multi-market European experience and an understanding of how consumer preferences vary across the continent. ○ Experience in physical products or FMCG, especially food & beverage. ○ A track record of scaling a product in a new market and finding product-market fit. **Compensation & Financial Wellbeing** ------------------------------------------ - Enjoy 20% off HelloFresh and 40% off Factor\_ subscriptions. - Access the "Benefits at Work" platform for discounts on brands like Nike, Bol.com, and IKEA. - You'll receive a HelloFresh laptop, a €250 home office setup budget, and contribute to the Bedrijfspensioenfonds Levensmiddelen pension scheme (2025 rate 27.6%; employer pays 19.64%, employee pays 7.96%). Health & Wellbeing ---------------------- - Benefit from discounts on ClassPass and gym memberships via Bedrijfsfitness Nederland, free bootcamp classes (Amsterdam), and free subscriptions to Headspace and OpenUp. - Get a 10% discount on additional health insurance at Zilveren Kruis in 2025. **Flexibility & Work-Life** - Work flexibly with our hybrid setup (50% office, 50% remote), plus a €2.40 daily remote work allowance. - Receive 24 days of annual leave (pro-rated), plus one additional day per year of service (up to 30 days total). - Full reimbursement for 2nd-class public transport to the office, plus €0.23 per km for car and bicycle travel. - Eligible employees can work from another country for up to 8 weeks per year. **Career & Development** - Grow with our "Learning Never Stops" mindset: participate in Pantry Staple trainings, access internal/external opportunities, and join our cross-market mentoring program. **Culture & Environment** - Enjoy fresh homemade lunches in the office (€3.00/day), weekly *vrij-mi-bo* (Friday drinks), quarterly strategy sessions, and team events.